Rating Standards

Rating Standards

Factors applicable for a particular auto repair shop type and location are considered with a pass/fail for each of 5 categories.
 

Factor Shop Type Conditions
I. State Licensing
Verify State License All Valid, never suspended or revoked

  

II. Shop Certifications
ASE Blue Seal All 75% of auto repair techs ASE certified, all offered services done by ASE techs
AAA Approved Mechanical, Autobody Extensive qualifications, limited states
I-CAR Gold Class Autobody I-CAR Platinum tech for each of 4 roles
Parts (Bosch, NAPA, AC Delco) Mechanical National, must qualify
Parts (Tech-Net, Autozone, CAR) Mechanical National, no qualifying

  

III. Technician Certifications
ASE Master Mechanical All: A1-A8
ASE Certification Mechanical One or more: A1-A9, C1, F1, G1, L1, L2, X1
ASE Master Autobody All: B2-B5
ASE Certification Autobody One or more: B2-B5
I-CAR Platinum Autobody Extensive testing and experience
TIA Tires TIA 200, 300, 400
Factory Certified Mechanical, Autobody Typically earned by dealership techs

  

IV. Trade Association
ASCCA All California only
ASA All National
NTRA Transmission National
CAA Autobody California only
SCRS Autobody National
CDTA Tires California only
TIA Tires National
iATN Technicians Internaional

  

V. Consumer Reviews
Auto Repair Ratings Customers All We survey all customers after the job is done
Yelp, Google+, BBB All These sites allow anonymous postings subject to fraud
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